Utilization of Artificial Intelligence in Home Health Care

December 29, 2022

Artificial intelligence (AI) and machine learning (ML) represent an important evolution in computer science and data processing that is quickly transforming a vast array of industries, including health care. AI enables machines to learn from their experiences, adapt to new inputs, and perform human-like tasks. ML is a branch of AI and computer science that uses data and algorithms to imitate how humans learn, gradually improving its accuracy. Both are gaining prominence in home health care.

AI Sensors for Biometric Triggers

AI-based sensors can be used to track a patient’s biometrics 24/7, even when they are resting or sleeping. Any anomaly, such as a slower heartbeat, increased body temperature, or pulse rate, can immediately alert relevant health care providers or agencies.

Furthermore, real-time patient metrics analysis assists health professionals in helping patients in preventing severe conditions such as diabetes and chronic obstructive pulmonary disease, as well as monitoring patients who are dealing with chronic illnesses or recovering from a procedure.

AI Virtual Nurse Assistants

AI-powered virtual nurse assistants, available 24 hours a day, can easily call (and be contacted by) a large population of patients to see if they are feeling well, taking their medications, and having any questions about their care. If a patient requires assistance, they can be directed to their physician, another resource, services, or a loved one — all without human intervention.

Virtual nurse assistants can also help patients in managing chronic conditions at home or after being discharged from the hospital, increasing patient engagement, and improving self-management skills to prevent chronic conditions from worsening. In addition, these virtual nurse assistants can empower people to age in place, improve care, and deliver better outcomes while lowering costs by removing barriers to care and enhancing communication between patients, their families, and their providers.

AI Chatbots

AI-powered chatbots are ideal for helping to manage social isolation in home care settings. The chatbots can carry on a natural conversation by leveraging conversational voice assistants, smart speakers, and/or algorithms based on advanced natural language processing. These digital companions can also collect information on an individual’s emotional state, noting if they are not sleeping well, in pain, or depressed, which could be signs of a more complex mental health condition, in addition to providing companionship and emotional support to patients.

About Manchester Specialty Programs

We specialize in providing agents and brokers with totally integrated business insurance solutions to meet the needs of Home Care, Allied Health, Medical Staffing, and Human/Social Services organizations. For more information about how our products and services can help protect your insureds, please contact us at 855.972.9399.